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Payments

It is important payments for excursions and school activities are paid by the due date. The school needs this time to prepare for the excursion e.g. preparation of rolls, confirmation of buses, confirmation of numbers of students attending, medical requirements. We will be unable to accept late payments for excursions/activities. If you are unable to make payment by the due date please contact one of our adminstration team to discuss payment plan options. This policy must be enforced to ensure the safety of our students.  

Payment Methods - BPoint, Cash/EFTPOS and Phone.

 

BPoint

The preferred method of payment is by BPoint, a secured payment facility which can be accessed via the link located on the bottom left of the invoice emailed to you.

 



BPoint can also be accessed at  www.bpoint.com.au/payments/dete. However you will need to complete the following details to complete payment:

  • invoice number
  • CRN number
  • amount payable.  

Please note these details need to be accurately transcribed for payment to be correctly processed. All details required, and a link to make payment is on the invoice provided by the school. Please note these details need to be accurately transcribed for payment to be correctly processed. A parent infomation pamphlet is available to provide additional information.

Cash/EFTPOS

Adminstration is open from 8.00am to 4.00pm Monday to Friday for cash, EFT and credit card transactions.  

Phone

Education Queensland has implemented a new compulsory payment process for paying by debit/credit card over the phone.

As of January 2018 you are able to make your debit/credit card payments through IVR (Interactive Voice Response). The Commonwealth Bank have turned off all schools access to imputing credit card numbers through our EFTPOS machine (without the card).

Parent process: after receiving an emailed invoice, parents call 1300 631 073 and enter their CRN (from the invoice), amount and credit card details to complete payment. At the end of the call you will be provided with a unique payment receipt number.

Refunds

As the school budget cannot meet any shortfalls in funding for an excursion or camps due to the subsequent non-participation of a student who had previously indicated attendance, fees already paid for an excursion or camp may be refunded in full, in part or not at all, having regard to the associated expenses incurred and the circumstances of the non-participation.

If a parent/caregiver wishes to apply for a refund, they may do so by completing a Request for Refund form available from office. It is preferred that refunds be made as a credit against the student's account at the school, and used for any cost in the future.